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Michelle
Client Service Representative
Michelle is married and has two adult children. Her son recently got married and it looks like her daughter will be getting married too in the near future. Michelle has had animals all her life, from guinea pigs, to hamsters, cats and dogs. She always felt a special connection with animals all her life. Michelle recently made a career change and is very thankful that she decided to work for VCA Schaumburg Animal Hospital. This is something she has wanted to do for a long time. She has a Beagle named Sparky and he's over twelve years old now. Seeing all the different stages of life he has gone through has made her grow and develop a deeper bond with him. She states, "He's not just my dog, but he's such a big part of our family, he will always be my little buddy." Michelle also adopted two bonded kittens last year, Eddy and Bella, and they are now fifteen months old. They all play well together. She feels that her house is not a home without her animals.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.