Staff Image
Lorraine B.
Client Service Representative

Lorraine was born and raised in Dorchester, MA. She has worked for VCA for almost two decades, beginning her career as Hospital Manager of our satellite clinic in Quincy. She transferred to VCA South Shore in 2016 as Financial Coordinator and Pet Insurance Specialist.

Lorraine enjoys spending time with her family and friends and especially loves watching her two nephews play sports. Lorraine is an avid Tom Brady fan and isn't ashamed to admit she watches the Tampa Bay Buccaneers on Sundays during football season. She also enjoys watching the Bruins and the Patriots.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.