Staff Image
Client Service Representative
Veronica joined VCA St. Mary's Animal Hospital in 2021 and enjoys working with families and their pets as a Client Service Representative. She takes pride in meeting families and offering support in any way that she can to assist in providing the best care for their pets. Veronica has two Guinea Pigs named Oliver and Gucci and 7 hermit crabs. When she is not at work, she is probably somewhere cleaning a cage and chasing critters around or doing one of the many crafts that she switches between daily.

Why I joined the veterinary field: "I enjoy being able to see all of the different types of pets and being able to know that I am able to get pets in need the help that they need. Also of course getting to play with them and getting cuddles".

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.