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Patrice M.

Client Service Representative

Patrice is a passionate client service representative specializing in business administration and operations. With over a decade of experience in customer service, she is dedicated to providing exceptional service and building strong client relationships. Patrice is a skilled communicator and problem-solver, known for her proactive approach to client needs.
Outside of work, Patrice enjoys spending time outdoors with friends, family, and animals. In her free time, she enjoys drawing, reading, yoga, and rock climbing.

Fun fact: "I am a certified yoga teacher! I use mindfulness practices in my daily life to help me remain grounded during stressful times. I was inspired to share my passion and knowledge with others by starting Black Lotus Yoga & Wellness, an inclusive community for accessible yoga."

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.