We’re committed to keeping clients and staff safe during COVID-19 with NEW admittance and check-out processes. Learn more.

In an Emergency

In case of emergency during business hours, please call us immediately. If it is after business hours, please contact:

Veterinary Medical Center of CNY
5847 Bridge Street East Syracuse, NY 13057

Upstate Veterinary Specialists*
152 Sparrowbush Road Latham, NY 12110
*Participates in Trupanion Express

We would also like to provide you with these helpful resources: 

ASPCA Animal Poison Control Center
1-888-426-4435 If you think your pet may have ingested a potentially poisonous substance, call the hotline immediately. For the ASPCA to provide this service, the center is staffed by veterinarians 24 hours a day, 365 days a year so there is a $75 charge for this call.

For clients with active memberships in Home Again Microchips:
Emergency Medical Hotline:
1-888-HOMEAGAIN (1-888-466-3242) Choose prompt 2 to speak with a licensed ASPCA veterinarian for either a potential poisoning or other urgent medical question. There is no fee for this call. This service is included in your annual Home Again membership.  If you have another brand of microchip, you can purchase a membership with Home Again and receive these benefits. 

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