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Patti
Client Service Representative

Hi there, my name is Patti. I'm one of the lovely CSRs at VCA County West. I've been employed at VCA for about eighteen years. I worked as a vet assistant for a few years and at the front desk for many, too. I am a jack of all trades! 

One of the many wonderful things I have accomplished in my life is being a mother. I'm not sure how I would manage without my daughter and her father. To me, family is everything. I spend every day with them when I'm not working. 

Taking care of animals is a lifetime goal for me. I currently have one cat named August, aka Prettyderl. She is our loving, sassy cat. She has made our lives complete. We have extended our love and have been raising chickens for a while, too. On top of raising chickens, I enjoy canning, gardening, and reading as well.

A fun fact about me is that I'm one of the many clinic clowns here! I enjoy making everyone laugh and bringing joy to our hospital. My coworkers are part of my life too, so let's have fun and keep ourselves happy.

If you call or stop by, just know I will be here to take care of you and your pets' needs with care and a smile. Come and see us, y'all!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.