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Nicole
Client Service Supervisor
Nicole joined VCA Lakewood Animal Hospital in 2015 as a Client Service Representative. In 2019 she assumed the role of CSR Supervisor. Nicole enjoys helping all the animals that come in, but has a soft spot for senior dogs. Through her role, she supports both clients and her coworkers work towards keeping patients happy and healthy.

When she's not at work you can find Nicole with her own dogs and cats. She enjoys taking her dogs for walks in the Metroparks and has been an active volunteer and foster mom for City Dogs Cleveland since 2010. She occasionally raises litters of foster kittens. Nicole likes to go to live performances of her favorite podcasts when they're in town and spends her downtime working through their back catalogs.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.