Staff Image

Adriana N.

Client Service Representative Lead

In 2017, Adriana started her career in veterinary medicine at VCA Madera Pet Hospital as a client service representative and moved up to her current role as part of the hospital's leadership team.

The parts of her work that she finds most rewarding are training and supporting the client service representative team, helping cultivate a harmonious work environment, and she loves connecting with the hospital's clients and their pets.

Adriana grew up in San Francisco, and outside of work she enjoys hiking and connecting with nature, spending time with her husband and her two dogs: Gotti and Thumper.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.