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Michele Stevenson

Client Service Representative

With 30 years of customer service experience, Michele has spent the last two years as a valued part of the VCA North Division team, bringing her expertise, compassion, and friendly personality to every client interaction. She is dedicated to ensuring that pets and their owners feel welcome and cared for at every visit.

At home, Michele enjoys spending time with her two Golden Retrievers, Remi and Rory, who are always up for a walk or an adventure. When she’s not with her pups, she loves cooking and trying new recipes, always looking for her next delicious creation.

Michele also has a passion for photographing all the adorable animals that visit the hospital and sharing their sweet faces on social media. Capturing their unique personalities brings her so much joy!

With her two children grown and out on their own, Michele embraces the joys of family, good food, and the unconditional love of animals. She’s always ready to greet clients with a smile and help make every visit a positive experience.

Be sure to say hello to Michele next time you stop by—she might just snap a picture of your furry friend! 

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.