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Laura M.
Client Service Representative

Growing up in a non-pet home due to 8 mouths to feed, it was Laura's husband who exposed her to the joy of pet ownership. While dating he adopted their first beagle, Bailey. At age 6 they decided that Bailey needed a sibling and adopted their second beagle, Megan. They enjoyed 16 years before making the quality of life choice for Bailey. A year and a half later they adopted their third beagle, Mylee, from Houston Beagle Rescue. Soon after Megan's 16th birthday, medical issues required them to make the second quality of life choice. Months later they made the choice to adopt another beagle from Houston Beagle Rescue. The plan was to only adopt a puppy but there were two sisters and they could not break them up. Now they are on their fourth and fifth beagles, Rosy and Sofie.

When her and her husband moved to Cypress 13 years ago they had to find a new vet. They found Dr. Battistini. As a client they found a caring Vet who provided the best care possible. Always informing them of the best options they could give their pets and who cared about their four legged family members. Due to career changes Laura found herself in need of working for a company who cared about its employees and was fortunate enough to be hired by VCA Telge Road Animal Hospital. She has been with the company for 9 years and has loved it every since.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.