Hours & Information
Regular Office Hours
Mon-Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
We are closed from 11am to 1pm on Wednesdays for staff meetings/trainings. For emergency cases during this time, please call VCA Bascom Animal Hospital at 408-371-5630 or VCA Animal Hospital of Los Gatos at 408-354-9530.
In an Emergency
In case of emergency, please call us immediately. If it is after hours, please call United Veterinary Specialty and Emergency Hospital at 408-371-6252.
Preventive Care Clinic Hours
Surgery Drop Off Hours
When your pet is scheduled for a surgery, you must bring your pet to the hospital ahead of the actual appointment time. Drop-off time is between 7am and 730 am. Post surgery instructions are as follows; no food past 10 pm the night before your pets scheduled surgery date, water is okay during the night. Pull water first thing in the morning.
Boarding Drop Off Hours
The hospital is opened for drop offs Monday through Friday between 7 am and 6:30 pm and Saturday between 8 am and 4:30 pm. It is recommend to bring your pets food from home especially if your pet is on a special diet, otherwise we do offer Science diet Sensitive Stomach formula to all of our boarding friends. If your pet is on medication, there is an additional charge to administer medications. All core vaccines for cats and dogs must be current in order to board at our facility. Please contact our office for any additional information.
Grooming Drop Off Hours
VCA Winchester offers cat and dog grooming services. Erin, our cat groomer is available Tuesday through Thursday. Drop off time for Erin is between 7 am and 9 am. Lisa, our dog groomer is available Monday, Tuesday, Wednesday, Friday and Saturday. Drop off time for Lisa is as follows: Monday and Friday between 7 am and 9 am, Tuesday and Wednesday anytime before 12 pm. These days are Lisa's late start days and will be later pick up as well. Saturday between 8 am and 9 am. All core vaccines for cats and dogs must be current in order to schedule a grooming appointment.