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Brittany S.

Client Service Manager

Brittany was born and raised in beautiful Southern California. She started her veterinary career in 2008 as a customer service representative (CSR). After a two-year stint at her first veterinary hospital, Brittany moved back to the Los Angeles area in 2010 to join the Animal Specialty Group team.

During her time at VCA Animal Specialty Group, she has held several positions within the hospital, such as CSR, doctor's assistant for the Internal Medicine and the Emergency departments, lead CSR, lead financial coordinator, customer service supervisor, and now the customer service manager.

Brittany's passion for customer service and patient care is unmatched. It shows in her daily responsibilities and in the team she has built.

Outside of work, Brittany enjoys cooking, watching television, reading books and listening to podcasts, and most of all spending time with her cat, Ru. She also appreciates the time she spends with friends hanging out and going to social events.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.
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