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Mary
Client Service Representative
After being in the airline industry for 25 years, Mary returned to her hometown of Cleveland to be closer to her family. She began working at VCA Lakewood Animal Hospital in 2012 as a Veterinary Assistant. These days you will find her at the reception desk in the role of Client Service Representative.

She currently resides in Rocky River with her mom and much loved black cats. In her spare time, she enjoys yoga, shopping, and visiting art museums. Although, most evenings she's at home in her PJs, with a cat or two on her lap watching documentaries or true crime.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.