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Bella
Client Service Representative
I moved to Austin in August 2021 and was fortunate to join the VCA Northwest Hills family. Growing up in Vietnam, my family had three cats, and that was when I realized my love for animals. When we moved to the US, we adopted Boba, my first dog. He is the most handsome and well-behaved Husky Shepherd we could have ever asked for! I graduated from University of Texas at San Antonio with a Biology degree. Now I have three cats of my own now (Milo, Bean, and Maze) and they brighten up my life every day. I love working at VCA where I get to interact and love on animals all day. It is very fulfilling to me that I am able to help both people and pets! In my spare time, I enjoy making jewelry, crafting, playing games, and cuddling with my fur babies.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.