Our Team

The friendly, professional staff at VCA Northwest Hills is made up of dedicated individuals who have made it their mission to help pets live long, healthy lives. To be true to this mission the hospital team relies on several individuals, and each team member is equally important in helping us deliver the best patient and client experience for you and your pet.

Want to join our team? Visit our Careers section.

Get to know us
Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Lauri Mendelzon
Medical Director

Dr. Lauri Mendelzon graduated from Texas A&M University, College of Veterinary Medicine in 2006 after early acceptance into their veterinary program. After graduation, she spent the next 8 years working in emergency medicine. She also worked as a relief veterinarian all over the Austin area before joining our hospital team in 2012. In addition to her extensive emergency experience, she also has an interest in internal medicine and radiology. Dr. Mendelzon is licensed in the state of Texas and is also USDA accredited. 

Dr. Mendelzon is the proud owner of a beautiful black lab named CJ. In her spare time, she loves taking him swimming and doing scent work training with him. She hopes to one day be able to do search and rescue with him. She also has a mild addiction to HGTV and interior design.

Amy
Hospital Manager

Hello, my name is Amy, I’m originally from Minnesota, though I’m not a Texas native, I am proud to call Texas my home! I graduated from Saint Cloud State University, with a degree in biology and minor in psychology. From a young age I have always loved helping animals and hoped someday to make it my career. In 2008, I joined the VCA Northwest Hills family. I love that my job with VCA allows me to help so many pets get the quality care they need and deserve. In my spare time, I foster and volunteer with several local rescue and animal welfare groups. I’m particularly active within both the collie and pug rescue communities. Rescue is my passion! My husband and I regularly foster anywhere from 1-3 dogs at a time. Our own dogs do a great job of helping teach our foster dogs to follow routines and what it means to be loved, so that they can be ready for their forever homes. We also have a wonderful and very tolerant cat that is the alpha of our little pack.

Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team