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Client Service Representative
When I was offered a position at VCA Northwest Hills Animal Hospital, it made it easy for me to resign from my previous career of 15 plus years. Looking for a happy change in my life, I was delighted to officially join this team in December of 2022. When I see an animal in need, my instinct is to drop everything and help. Growing up I admired those who helped animals as their profession, and now I am one of those people. Born and raised in Texas, I have spent my last 30 years here in Austin getting married and growing a family. However, the one who holds my heart is Rosco Tiberius, my 10-year-old Boxer, who is my lifeline. I am blessed to have a house full of love!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.