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Client Service Representative Lead
As a Customer Service Representative, Shaiann is patient and empathetic in her line of work. VCA Oak Hills wouldn’t be the same without her expert attention to the needs of others. She loves animals because they are “cute and cuddly” and especially loves spending time with her own dogs: Luka, Raven and Pablo. When she isn’t watching out for others, Shaiann kicks back and watches Netflix instead.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.