Our Team

VCA PetCare East’s mission is to enhance the quality of life of pets and their families. To that end, we strive to exceed the expectations of our clients — both in the service we provide to them and the quality of medicine we provide to their companions.

Our mission is accomplished by embracing the values that speak directly to the human–animal bond.

VCA PetCare East’s Core Values

  • COMPASSION: We are dedicated to treating our patients and their guardians with the highest level of comfort and compassion, treating each patient as if it were our own pet.
  • INNOVATIVE MEDICINE: We are committed to being a leader in innovative, high-quality medicine. We achieve this by hiring individuals who meet our high expectations in both education and experience. Our high standards include a commitment to continuing education for both our doctors and nursing staff.
  • EXCELLENT CLIENT SERVICE: We are dedicated to exceeding our clients’ expectations through clear communication, honesty, efficiency, and with a friendly and warm approach.
  • TEAMWORK: We are committed to being supportive of each other’s efforts, respecting one another, and caring for each other both personally and professionally. We work to celebrate success, recognizing and rewarding the achievements of individuals and teams to empower our people to contribute in a positive way.
  • ACCOUNTABILITY: We hold each individual responsible for his or her actions and their impact on VCA PetCare East and its mission.
paw Team Spotlight
Kim Henry
DVM Medical Director

Dr. Kim Henry, originally from Delaware, received her undergrad from Cornell University and her Degree of Veterinary Medicine from University of Pennsylvania. Dr. Henry has been with VCA PetCare East since 1997, and she is our medical director. She loves emergency medicine and general medicine, embracing the opportunity to get to know her patients and their owners. She has a great respect for the human-animal bond. Her professional interests include emergency veterinary medicine and general veterinary medicine.

When she isn't at VCA, Dr. Henry enjoys step aerobics, hiking, traveling, crafts and cooking. She has K...

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Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.


The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.
Come Care With Us
Our teams are united by our desire to make a better world for pets.
Join Our Team