Staff Image
Melvin T.
Client Service Representative
Mel has been with VCA animal hospitals for 20+ years and working in the field for over 30 years. Born and raised in Oneida, Mel is a familiar face to many of our clients having worked as a veterinary assistant and in reception over the years. He has a two long hair chihuahuas named Cece and Gigi and enjoys working outside, taking walks and spending time with family, especially his grandchildren! What does Mel like most about his job? "I still enjoy seeing all of the pets and clients that come in."

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.