Our Team

The staff of VCA Animal Care is not only dedicated, we also have long-term staff members, some of whom have been with us for over ten years! Everyone here loves their job and we all work well together. We have to be a team to get through some of the crazy days we have :)  We always pull through with hard work and our commitment to loving our customers and their pets.

We are here to help! There is no question or problem that we won't try very hard to find a solution to. We look forward to seeing you and your pet - come on in!

Want to join our team? Visit our Careers section.

Get to know us. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Taylor James
DVM Medical Director

Dr. Taylor Leigh James serves as the medical director at VCA Animal Care Associates in Colonial Heights, VA, where she helps guide the hospital’s commitment to high-quality veterinary medicine, clear communication, and compassionate care. In addition to caring for patients, she works closely with the veterinary team to support consistent medical standards and ensure pets and their families receive thoughtful, evidence-based care at every stage of life.

Dr. James earned her Bachelor of Science in Wildlife and Fisheries Science and her Doctor of Veterinary Medicine from Mississippi State University. She bring...

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Jillian Williams
Hospital Manager

Jillian Williams is the hospital manager at VCA Animal Care Associates in Colonial Heights, VA, where she focuses on supporting the veterinary and client care teams while creating a welcoming, organized environment for clients and their pets. Since joining the hospital in March 2022, she has worked to strengthen hospital operations and help ensure every visit reflects the hospital’s commitment to compassionate care and clear communication.

Jillian has been part of the VCA family since 2016 and brings more than 14 years of experience in veterinary medicine. Her career has been rooted in general practice, whe...

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Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pets' care.

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pets' care.

Administration

The hospital Administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.

Pet Care Specialists

Just as we emphasize health, we also understand the value of providing a full line of care to our clients, which may include boarding and/or grooming services. Our team of caring and compassionate staff are here to offer your pets exceptional services that keep them feeling and looking their best while you're away.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team