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Patricia Bertrand
Client Service Representative

Patti has been with VCA since April 2007. She is a jack of all trades; some days she is helping in rooms as a veterinary assistant and other days she is manning the front desk as a client service representative. Patti is pictured here with her adorable daughter, Paige. Her first born however is her Chihuahua, Oreo! Also featured is her other half, Bobby. Together they have been in each other's lives for 8 years. Patti's favorite things to do in life is spending time with her family and helping out at her daughters school. Above all, caring for animals is what she is passionate about.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.