We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. We thank you for your continued patience and support. 
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In an Emergency

When you arrive for an emergency visit, please call us immediately at 925-937-5001. We will get you checked in, and a technician will come out to your car to evaluate your pet. We ask that you please wear a mask.

Please be aware that we follow a veterinary triage protocol, which prioritizes patients based on need. As a result, patients will be seen by a veterinarian in order of priority. Thus, there may be delays or long waits. We know you are worried about your pet. We understand because we are pet owners, too. Thank you for understanding our priority process. You can review our triage priority list by clicking here.

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