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Shelby

Client Service Representative

Shelby has been a valued member of the VCA Stafford Oaks team since 2015. She began her journey in the kennel and, through her dedication and passion for patient care, became cross-trained as a technician before transitioning into her role at the front desk.

As a receptionist, Shelby takes pride in creating a welcoming and supportive experience for both clients and their pets. She is committed to guiding each visit with compassion and care, helping clients feel comfortable and confident throughout their time at the hospital. Her strong teamwork, reliability, and genuine love for animals make her an integral part of the team.

We are grateful to have Shelby as part of the VCA Stafford Oaks family.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.