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Donna R.
Client Service Representative

Donna is one of the smiling faces you'll see when you first come into VCA OCVH. As a matter of fact, some of our long term clients will remember her, as she has been here for over 32 years (with a short hiatus to raise her sons). She now works FULL time (again) at the desk scheduling your appointments, and assisting clients, since retiring from the NYS teacher's system. What you didn't know is she is the words and pictures behind our Facebook/Twitter/Instagram (social media) pages and website! When Donna isn't here, she's babysitting her grandchildren, Kennedy and Angelo. Donna enjoys traveling and rooting/going to see the NY Mets with her husband, Bobby! Donna has two sons, Frankie and Justin (who are 31 and 29 now!). They have a new family puppy, Charli—watch for adventures!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.