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Will

Client Service Representative

Will was born and raised in the Bay Area and has always had a love for animals. As a child, dogs were his favorites, but by his teens, he had been introduced to cats, Chinchillas, rabbits and horses.

He graduated from high school in 1994. After that, he worked at In Home Supportive Services, taking care of the elderly and disabled. After taking a break from health care, Will started in the veterinary field as a driver, picking up labs for Idexx and Antech. He transitioned from a driver to a customer service representative for VCA to be closer to the animals.

In his downtime, Will enjoys going to the beach, making music, going to comedy shows and talking politics.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.