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Client Service Representative

Hello, my name is Elena and I am a client service representative at VCA A Plus Animal Hospital. I started working as a kennel assistant, and moved my way into the reception area. I am from Reno, but lived in Seattle for three years, then came back home. I joined the veterinary field because I have always had a passion and love for animals. I grew up going to Mexico and working on my uncle’s farm, helping vaccinate cattle and helping feed them/etc. I have four animals – a sweet soft, little boy named Leonidas who always has his tongue out, three cats—a crazy and wild howler named Calypso, a sweet but spicy alpha boy named Cloud, and a sweet little fur ball and purr machine named Nobu. I don’t have much free time since I am a mother, but I like to read, paint, craft, and crochet.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.