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Eva Gould
Client Service Representative

Eva was born and raised in Oakland, California. She has been a Customer Service Representative at VCA Bay Area since May 1987. Currently she lives in Lafayette with her husband of 27 years along with their two fur babies, Lily Boobett and Stormy Tsunami. Her hobbies are reading, talking long walks, eating (but not cooking), and completing the Jumble and Cryptoquip in the daily newspaper. What she likes most about her job is working with a great group of coworkers with the goal of having healthy, happy pets. She also enjoys meeting a variety of interesting and loving clients with their amazing, loveable, precious family members, companions, and critters.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.