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Shannon Dunnkosky

Client Service Supervisor

Shannon Dunnkosky helps lead the client experience at VCA Bayview Animal Hospital in Toms River, NJ, as the client service supervisor. In this role, she ensures every client interaction is welcoming, informative, and supportive, helping families feel confident and cared for from the moment they arrive.

Known for her positive energy and approachable style, Shannon creates an environment where clients feel comfortable asking questions and engaging in their pet’s care. She takes pride in helping families understand what to expect and ensuring they feel supported throughout every step of their visit.


“I believe every client deserves to understand what the best care looks like for their pet and feel confident in the decisions they’re making.”


Shannon has always had a strong interest in veterinary medicine, and she brings that passion into her role each day. She is especially focused on client education, helping families understand available resources and guiding them through care recommendations in a way that feels clear and manageable.

As a supervisor, she plays an important role in supporting and guiding the client service team, helping ensure a consistent and positive experience for every client. Her leadership helps create a culture where communication, compassion, and attention to detail are prioritized.

“My goal is to approach every situation with compassion and clear communication, so both pets and their families are supported.”

At VCA Bayview Animal Hospital, Shannon brings a balance of leadership, warmth, and dedication to every interaction. Her focus is on helping clients feel informed, supported, and confident that their pet is receiving the highest level of care possible.


Interested in learning more about how we support your pet’s care? Visit our Services page or schedule an appointment.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.