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Marcella T.
Client Service Representative

My career in the veterinary field started as a simple yearning for companionship, as I was thousands of miles away from home without a friend for the first time in my life. While friends with four legs have always been a part of my life, working in the clinic, I learned that shared passion and love, created timeless friendships. 

Whether that's the friends that greet us at the door with tails wagging or friends that we work side by side to create a safe environment for the animals we care so deeply about. Years later, now here at VCA, my opportunities to grow and learn seem endless and I feel at home with a friend always nearby.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.