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Kaley

Client Service Representative

Kaley started working as a client service representative at VCA in 2020 at the Everett location and relocated to VCA Lynnfield in 2023. Kaley has two cats: Jay Catsby, a sophisticated gray cat, and Batman, a snuggly grey tabby cat. They are both on Tiktok @jaycatsbyandbatman. She is attending the University of Massachusetts Lowell for her bachelor's degree in graphic design, aiming to graduate in Spring 2026. In Kaley's free time, she usually draws, reads, plays video games, hangs out with her cats, or does school projects!

Fun fact: She is the creative mastermind behind the window/chalk art you see when you visit the hospital.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
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