VCA Regional Institute for Vet Emergencies and Referrals
Kaitlin Cruz
Client Service Representative
My name is Kaitlin Cruz, and I am a 20-year-old Fine Arts student at Chattanooga State Community College. I am passionate about the creative process and enjoy working across different mediums, though watercolor painting is my favorite. Alongside my studies, I work as a customer service representative at VCA River, where I value the opportunity to connect with people and support their pets. At home, I am a proud cat owner of four—Ecko, Bug, Luna, and Tobias—who inspire and brighten my everyday life.
Client Services
We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
