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Jillian

Client Service Representative

Jillian earned her bachelor's degree in environmental science and policy from the University of South Florida in 2024, and she joined our team in 2025. She brings a wealth of experience with small mammals and seabirds from having worked as a lab technician in Massachusetts and as an avian hospital technician and keeper at a seabird sanctuary in Florida.

Originally from Florida, Jillian now lives north of Boston with her family. When she's not working, Jillian enjoys playing with her two kitties, Salazar and Suri, and discovering new music.

Jillian hopes to continue her career in veterinary medicine by becoming a certified veterinary technician in the future.

Jillian's favorite things about working at VCA Wakefield are meeting everyone's pets and learning new skills and knowledge.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.