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Sonia

Client Service Representative

Sonia joined our team in 2025 after progressively building a career in sales and customer relations with several successful companies. She has always had a strong passion for animals and has been volunteering with Sweet Paws Rescue in Essex since 2016. Sonia is fluent in Portuguese and has a comprehensive knowledge of Spanish.

Sonia earned her BA in criminal justice from Salve Regina University in Newport, RI. She currently lives north of Boston with her two dogs, Bentley, a Lhasa Apso, and Mia, a Shih Tzu.

Outside of work, Sonia enjoys spending time with her dogs, helping with animal rescue efforts, and continuing to expand her knowledge in animal care.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.