We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. We thank you for your continued patience and support. 
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Jacqueline Russell

Dr. Russell
Emergency and Critical Care Veterinarian
Emergency & Critical Care
Dr. Russell
Education: Bachelor's degree from Colorado College; Doctorate of Veterinary Medicine from UC Davis; small animal rotating internship East Bay Veterinary Specialists & Emergency

Professional Interests: Surgery, trauma, wound management, autoimmune diseases

Personal Interests: Long distance running, back country skiing, stand up paddle boarding, tennis, training dogs (Peat, Poncho, and Mazie), spending quality time with cats (Stanley, Satchel, and

Professional Organizations: CVMA, AVMA

"I have always been interested in medicine and I have always loved animals. I wanted to combine these two passions into a career that challenges me daily and allows me to help pet owners
and patients alike. If you find the right career that brings you joy, you never have to "work" a day in your life, and that is was veterinary medicine is to me."
See our departments

Emergency & Critical Care

VCA Encina Veterinary Medical Center offers 24-hour emergency care if your pet is sick or injured and needs urgent care after hours. A doctor is available 24 hours a day, 7 days a week. If you suspect that your pet is experiencing a medical emergency, call us at 925-937-5000.

Our hospital is staffed overnight to provide around-the-clock monitoring and nursing care for all hospitalized patients; your pet is never alone. Having advanced diagnostic equipment and an intensive care unit (ICU) provides lifesaving measures especially when your pet has an emergency and time is of the essence.

Please note that these types of trauma usually require emergency medical attention and may threaten your pet’s life if not treated:

  • Bleeding - Bleeding from any part of the body; blood in feces or urine
  • Coughing - Severe, persistent coughing; choking sounds
  • Diarrhea or Vomiting - Continued or severe diarrhea or vomiting
  • Difficulty breathing - Shallow breathing; seems to be choking
  • Difficulty giving birth
  • Eye injury - Redness; swelling; squinting; discharge
  • Ingested toxin, poison, or foreign object - Any household or garden chemical, human medicine, medicine overdose of any kind, swallowed rocks, bones, sharp objects, cloth material, string, etc.
  • Injured - Hit by a car; hurt by another animal; fallen from a great height
  • In pain - Pet is crying out
  • Lethargic or non-responsive - Cannot stand or move; not responding to voice or touch
  • Lumps - Lumps that are growing rapidly or are bleeding
  • Trouble urinating - Straining or painful urination
  • Weight loss - Dramatic or unexplained weight loss over a short period of time; not eating

Please use care when handling your pet if he or she has been injured. We encourage you to call us at 925-937-5000 before coming in so that we can prepare for your arrival. When you arrive at EBVSE, your pet will immediately be triaged so that we may determine his or her stability. If your pet needs to be hospitalized, the admitting veterinarian will discuss with you the proposed treatment plan.

Our Emergency & Critical Care Team

Emergency and Critical Care Veterinarian
Emergency Medical Director and Clinician
Emergency and Critical Care Veterinarian
Emergency and Critical Care Veterinarian
VCA Encina Veterinary Medical Center

2803 Ygnacio Valley Road

Walnut Creek, CA 94598

Main: 925-937-5001

Fax: 925-937-8519

Hospital Hours:

    Mon-Sun: Open 24 hours

Other Hospital Hours:

Open 24 hours a day for emergency. Scheduled appointments in general practice and specialty departments, Monday - Saturday, hours vary.

Are you a Primary Care Veterinarian? We have dedicated resources for you.

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