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Client Service Representative
I first started working for the VCA in January of 2023. I was new to the veterinary field but for the first time I found a path that I was truly happy with, in a career that makes me feel like I belong. I have a soft spot for animals and now I get to work with them every day. I grew up with a house full of pets, and it is because of this I grew up loving animals. The first pet I rescued as an adult was a gray, polydactyl cat, who had six toes on every paw and seven on one. We rightfully named him Digit. He was found in a box on the side of the road with his sister who was adopted by my parents. A year later my significant other surprised me with an orange kitten named Red who was adopted from Austin Humane Society. Digit was the whole reason I discovered VCA Northwest Hills. I started out as a client for almost a year before being offered a position and it was one the best things to ever happen to me. I am extremely grateful for the opportunity and the amazing team I was accepted by. I can't wait to see what happens in the future as I continue to learn and grow in this amazing field.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.