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Jen R.
Client Service Supervisor
Jennifer Roy is our Client Service Supervisor. She joined the U.S. Army right out of high school and became an Animal Care Technician for the military. When she finished fulfilling her military obligations, Jennifer continued on in the veterinary field, as Veterinary Technician. She now has over 17 years of experience. She joined our team at VCA Northboro in March of 2019. When she is not at work, she is spending time with her three children. She has two cats, Meow and Tux. She loves to bake and is often bringing in treats for the staff.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.