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Shawna P.
Client Service Supervisor
Shawna started with VCA Northside in 2003 as veterinary assistant. Although she became very good at teaching, she was called to service at the front reception area where she has really blossomed. She is an organizational wizard. She also has an uncanny memory of people, pets, and what goes on in this hospital. Shawna lives in the Valley and has a very handsome cat named Sammy.  

Why I do what I do: "My love of animals began when I was 3-years-old when I had a long haired guinea pig named Fluffy. I helped my mom take care of him the best I could and ever since then, I knew I always wanted to take care of animals."

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.