Our Team

The friendly, professional staff at VCA Mill Run is made up of dedicated individuals who have made it their mission to help pets live long, healthy lives. To be true to this mission the hospital team relies on several individuals, and each team member is equally important in helping us deliver the best patient and client experience for both you and your pet.

And if things get very complicated, we are fortunate to have access to the nation's largest network of VCA veterinarians and board-certified specialists. In a word: TEAMWORK!

Teamwork is a constant in our daily practice. From the very first person you speak to, to the person who checks you and your pet out, our team of pet lovers works cohesively to create a warm and welcoming experience for both you and your pet.

Want to join our team? Visit our Careers section.

Get to know us. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Andrea Jensen
DVM Co-Medical Director

Dr. Andrea Jensen earned her DVM at The Ohio State University in 2010. Originally from the Pacific Northwest, Dr. Jensen completed her undergraduate work at the University of Washington and the Evergreen State College where she earned her B.S. in Biology.

Prior to attending Ohio State, she spent 11 years doing small animal rescue work and developing the first cat shelter in her home town with a team of local residents. After graduation, she spent 3 years doing emergency, critical care, and surgery at 24 hour facility in Ohio. She joined the VCA team in 2013 with a special interest in soft tissue surgery, emergenc...

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Michelle Bacha
DVM Co-Medical Director

Dr. Michelle Bacha graduated from The Ohio State University with a BS in biology in 2010. She then earned her DVM from Ohio State in 2014. Although she is new to VCA Mill Run as a doctor, it is one of the places where her love for veterinary medicine began when she started there as a student shadow over 7 years ago. After graduating from veterinary school, she completed an internship in equine practice at Ohio State working with horses as well as dogs and cats on the farms she visited. She decided to continue her practice in small animal medicine and joined the VCA Mill Run team in 2015. ...

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Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.


The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.

Pet Care Specialists

Just as we emphasize health, we also understand the value of providing a full line of care to our clients, which may include boarding and/or grooming services. Our team of caring and compassionate staff are here to offer your pets exceptional services that keep them feeling and looking their best while you're away.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team