Our Team

The friendly, professional staff at VCA Parkcrest Animal Hospital is made up of dedicated individuals who make it their mission to help pets live long, healthy lives. To be true to this mission, the hospital team relies on many individuals, each equally important in helping us deliver the best patient and client experience for both you and your pet.

Teamwork is a constant in our daily practice. From the friendly staff at the front desk to the talented and dedicated technicians and doctors, to the fun-loving kennel and day-care staff, our team works cohesively to create a warm and welcoming experience for both you and your pet.

Our team provides exceptional veterinary care of the highest quality, including the care and dedication that make a difference. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Randy Garoutte
DVM Medical Director
Dr. Garoutte grew up in Oklahoma, but has lived in Springfield since 2000. He graduated from the Oklahoma State University College of Veterinary Medicine in 1999.  He particularly enjoys canine and feline family practice, with interests in preventive medicine and endocrinology. In his spare time he likes to travel, especially to National Parks.  Above all, he enjoys spending time with his wife and two daughters, which are the loves of his life.
Rebecca Drews-McGovern
Hospital Manager
Becky grew up in Alaska and moved to Wisconsin in 1998. She met her husband, Rob, in 2004 when they were both in college at University of Wisconsin-Steven's Point. When Rob graduated, they moved to Missouri for him to pursue a career with Liberty Utilities. After working in landscape maintenance and equine care for a number of years, Becky moved to small animal veterinary medicine around 2007 and accepted a position as a veterinary assistant at what was then Parkcrest Veterinary Hospital, in 2012. When VCA purchased Parkcrest Veterinary in 2017 and it became VCA Parkcrest Animal Hospital and Pet Lodge, she was promoted to the role of Hospital Manager. She enjoys interacting with clients and helping the staff members learn and grow. In her free time, Becky enjoys reading, puzzle games, and kayaking. She and Rob have 5 dogs, 4 cats, and 8 chickens.

Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.

Pet Care Specialists

Just as we emphasize health, we also understand the value of providing a full line of care to our clients, which may include boarding and/or grooming services. Our team of caring and compassionate staff are here to offer your pets exceptional services that keep them feeling and looking their best while you're away.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team